Findlay Times

The City of Findlay Water Department is replacing the infrastructure that communicates electronic water usage data between the meter and the Water/Sewer Billing Department. There are approximately 10,000 customers without new equipment, and consumption for these customers cannot be electronically monitored. Customers that have not yet received a new transmitter are having their water usage estimated based on previous consumption. Please remember that it is the responsibility of the homeowner/resident to check their plumbing system for leaks and make repairs accordingly.

Meter Technicians obtain physical meter readings during regular service operations; however, their main focus is installation of new equipment as supply chain allows. To clarify, the transmitter device that sends the usage data to the billing system is being replaced, with nearly half the city having new equipment thus far. Meters throughout the City are operational and continue to register water usage.

Guidelines for the billing, estimation and adjustment process along with status updates on the transmitter project can be found by following this link to the Water/Sewer Billing page. You can also contact the Water/Sewer Billing Department at 419-424-7190. 

Original source can be found here.